What areas do you service?
We combine regional reach across Southern Africa (SADC) with an on-the-ground Johannesburg presence to deliver IT solutions. We can ship hardware nationwide and deploy technical teams where required.
How do I get a quote for enterprise IT supply?
You can request a quote by filling out the contact form on our homepage, emailing us directly at
[email protected], or clicking the "Get a Quote" button at the top of our website. Our B2B sales team will get back to you within one business day.
What is IT Asset Disposal (ITAD) and why is it important?
ITAD is the secure and environmentally responsible disposal of obsolete or unwanted IT equipment. We securely destroy data and certify it for compliance, ensuring your sensitive corporate information is permanently wiped. We then handle the e-waste responsibly, recycling hardware in line with PAESA standards to protect the environment.
What is Linaledi One™?
Linaledi One is our proprietary AI-driven business operating system. It integrates procurement, inventory, and IT support into a single platform, backed by our physical hardware infrastructure. It is designed specifically for African businesses to automate processes and drive growth.
Are you an authorized partner of major brands?
Yes, we are authorized partners with Microsoft, Dell, HP, Cisco, Samsung, AWS, SAP, and many more. We also hold Samsung Knox Associate, Samsung Knox Professional, Samsung Galaxy Business Professional, and Android Enterprise Associate certifications.
Do you provide warranties on repaired devices?
Yes, all repairs carried out by our certified technicians use genuine parts and come with a standard warranty. The specific warranty period depends on the device and the nature of the repair, which will be communicated clearly before any work begins.
Can Hashtag Electronics help migrate our business to the cloud?
Absolutely. Our Cloud Computing service handles everything from initial strategy and migration to deployment and ongoing management across AWS, Azure, and private cloud environments. We ensure a scalable, secure, and reliable transition for your business.
What kind of AI & Robotics solutions do you provide?
We integrate cutting-edge artificial intelligence and robotics into business processes to drive automation and efficiency. This includes custom AI software development, enterprise mobile device management, and consulting on robotic process automation (RPA) to streamline your operations.
Can you manage our entire IT infrastructure?
Yes. Our IT Consulting & Support service is designed for businesses of any size. We handle everything from network setup and cybersecurity assessments to ongoing managed support, ensuring your operations run without interruption.
Do you buy back old IT equipment?
Depending on the age and condition of the hardware, we do offer trade-in or buy-back options as part of our ITAD service. This helps offset the cost of upgrading to new enterprise equipment. Contact us with your inventory list for an assessment.
How does the WhatsApp chatbot on your website work?
Our chatbot acts as a direct line to our sales and support team. When you type a message into the chat widget, it immediately opens WhatsApp on your device with your message pre-filled, allowing a real human from our team to assist you promptly.
What are your business hours?
Our standard business hours are Monday to Friday, 8:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM. For enterprise clients with managed SLAs, we offer 24/7 critical support.